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Warrany Terms
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Warranty & Return

Policy Statement of warranty

SMOOTH warrants all the products manufactured by SMOOTH to be free from defects in material and workmanship under

normal use during warranty period. SMOOTH warranty covers only the product itself; SMOOTH will assume no liability for

labor costs, installation costs, or other losses. Your warranty rights will be honored only when the product has been

installed and used properly as deemed by SMOOTH. SMOOTH will not repair or replace products damaged by improper
 
use or faulty installation.

Shipping breakage

Customer must report any damage within 3 days of receipt of order by sending pictures or video of damaged items and
 
shipping materials to service@ymxqi.com. Customer must retain damaged merchandise, packing and shipping
 
containers until claim has been settled. Damage in transit is the sole responsibility of the carrier, and any claims beyond
 
this 3 day period will not be deemed valid by SMOOTH. All claims regarding shipment error must be made within 24 hours
 
of receipt of merchandise.
 
Return policy

Returns must be first acknowledged by SMOOTH. Before return, please contact the related salesman in charge, or by an

e-mail to service@ymxqi.com. All packages sent to SMOOTH must have the initial sales invoice number issued

and printed clearly on the outside for return.
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